Return Policy

If you are not satisfied with your purchase, you have the right to request a return within 14 days of the date the package was received, in accordance with current regulations.

The product must be returned undamaged, unused, and with the seal intact

Once you have communicated your intention to withdraw to the following email: info@etnacare.com, the shipment must take place within 14 days.

The refund will be processed within 10 business days using the same payment method used for the order.